3 YEARS EXPERIENCE • SOCIÉTÉ GÉNÉRALE GSC
I'm Manoj
Software Engineer
02. WORK EXPERIENCE
PROFESSIONAL BACKGROUND
Société Générale Global Solution Centre
Software Engineer
July 2023 – Present
Application: Eliot
(Batch Operations & Backend Services)- • Automated multi-server service operations with custom shell scripts, reducing workload and saving 20–30 minutes per run.
- • Identified and resolved critical PL/SQL script bugs in direct collaboration with the development team.
- • Developed cross-platform shell scripts to automate secure file transfers between Windows and Linux environments, improving efficiency and eliminating manual interventions.
- • Debugged and enhanced backend services built with Spring Boot, analyzing logs, tracing root causes, and validating patches.
- • Designed and optimized SQL queries tailored to user requirements to enhance business data operations.
- • Monitored and scheduled critical production batch jobs using Autosys, UNIX, and Sybase.
- • Managed incident and service request lifecycles in Unity ITSM (ServiceNow-aligned), establishing SLAs in line with ITIL 4 best practices.
- • Executed application releases, production migrations, database backups, startups, and post-release health checks.
Application: Asia Exotic Sales Services
(Front Office Structured Products)- • Supported mission-critical Front Office applications used in structured products booking, gaining deep exposure to trade life cycles and investment banking operations.
- • Enhanced monitoring dashboards (Splunk, Kibana, Grafana) for proactive application alerting and early issue detection.
- • Developed comprehensive understanding of REST-based interactions and integrations across all ecosystem applications.
- • Debugged real-time Excel VBA code issues for end-users to minimize workflow disruptions during trading hours.
- • Investigated and resolved complex workflow blockages to ensure uninterrupted trading operations.
- • Authored detailed technical documentation to improve team efficiency and streamline onboarding for new engineers.
03. TECHNICAL SKILLS
CORE COMPETENCIES & TOOLING
LANGUAGES & FRAMEWORKS
Programming
Python
Automation
Java & Spring Boot
Backend
UNIX / Shell Scripting
Automation
Django Framework
Web
Excel VBA
Front Office
DATA ARCHITECTURE
Databases
Sybase
Production
Oracle SQL & PL/SQL
Enterprise
MSSQL
Relational
SQL Query Optimization
Tuning
OBSERVABILITY & SCHEDULING
Monitoring & Tools
Autosys
Batch Jobs
Splunk & Kibana
Log Tracing
Grafana Dashboards
Alerts
Unity ITSM (ServiceNow)
Incident Mgmt
INFRASTRUCTURE & DEPLOYMENT
DevOps & CI/CD
Git & GitHub
VCS
Docker
Containers
Kubernetes
Orchestration
Jenkins
Pipelines
INTERFACE & WEB
Web Development
HTML5 / Semantic A11y
Standards
CSS & Tailwind CSS
Styling
Modern JavaScript (ES6+)
Client
REST API Integrations
Contracts
METHODOLOGY
Practices
ITIL 4 Service Management
Certified
Production Release Mgmt
Ops
Root Cause Analysis
Debugging
Technical Documentation
Authoring
PYTHON AUTOMATION
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SPRING BOOT
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SHELL SCRIPTING
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SYBASE & ORACLE SQL
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AUTOSYS BATCH
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SPLUNK & GRAFANA
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ITIL 4 FOUNDATION
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PYTHON AUTOMATION
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SPRING BOOT
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SHELL SCRIPTING
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SYBASE & ORACLE SQL
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AUTOSYS BATCH
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SPLUNK & GRAFANA
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ITIL 4 FOUNDATION
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04. CREDENTIALS
CERTIFICATIONS & EDUCATION
MICROSOFT CERTIFIED
January 2026
Azure Fundamentals (AZ-900)
Covers core cloud concepts, Azure architecture, compute, storage, virtual networking, security governance, compliance, and pricing models.
ID: 3A8FBA45F0335945
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AXELOS / PEOPLECERT
July 2026
ITIL 4 Foundation Certification
IT service management best practices covering service value system, incident management, problem management, change enablement, and production SLAs.
ALIGNED TO ITSM
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DEGREE
Bachelor of Engineering in Computer Science
Visvesvaraya Technological University, Karnataka
2019 – 2023
GPA: 8.3 / 10
Coursework emphasis on Data Structures & Algorithms, Database Management Systems, Operating Systems, Computer Networks, and Object-Oriented Software Design.
05. GET IN TOUCH
CONTACT & COLLABORATION
Available for software engineering roles, enterprise systems engineering, and technical discussions.
PRIMARY EMAIL
manojpgaonkar@gmail.com
DIRECT DISPATCH
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